Privacy Policy

Last Updated: April 30, 2026

1. Introduction

This Privacy Policy describes how Novara Landscape and Construction ("Novara," "we," "our," or "us") collects, uses, and shares information about you when you visit our website at novaralandscape.com, contact us through our forms, or otherwise interact with our services. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide

When you contact us through our website, request a free estimate, or otherwise communicate with us, we may collect the following information:

• Your name
• Your phone number
• Your email address
• Your physical address or property location
• Details about the services you are interested in
• Photos or descriptions of your property that you choose to share
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information including:

• Your IP address
• Your browser type and operating system
• Pages you visit on our site
• Time and date of your visit
• Referring website addresses
• General location information based on your IP address

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide free estimates
• To schedule consultations, site visits, and project work
• To communicate with you about your project before, during, and after construction
• To improve our website, services, and customer experience
• To send you occasional updates about our services if you have opted in
• To comply with legal obligations and enforce our terms
• To protect our rights, property, and the safety of our team and clients

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: With trusted third parties who help us operate our business, such as website hosting, email services, analytics providers, and customer relationship management tools.
• Legal requirements: When required by law, court order, or to respond to lawful requests from government authorities.
• Business transfers: In connection with any merger, sale, or transfer of company assets, where your information may be among the assets transferred.
• With your consent: Any other sharing of your information will only occur with your explicit permission.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device. You can disable cookies through your browser settings, though some features of our website may not function properly if you do.

We use Google Analytics and other analytics tools to understand site usage. These services may collect information about your visits in accordance with their own privacy policies.

6. Data Security

We take reasonable steps to protect the information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) including:

• The right to know what personal information we collect about you
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us using the information at the bottom of this policy. We will respond to verifiable requests within the timeframes required by law.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete the information.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Novara Landscape and Construction
Petaluma, CA 94954
Phone: (707) 494-8197
Email: steveng@novaralandscape.com